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Easy Returns - 100% Guarantee |

We think that you’ll be 100% satisfied with your purchases from Seton, however, if for any reason you’re not completely happy or have simply changed your mind, then we can arrange a return or replacement product within 30 days of delivery.

Simply call our Customer Service Team on 0800 585501 or email customerservice@seton.co.uk. We’ll provide you with a Return Authorisation Number, arrange to return your products (subject to our standard T&Cs) and discuss a replacement.

When contacting us to arrange a return, it would be helpful if you could have the following information to hand:

  • Original Purchase Order Number or our Seton Confirmation Order Number
  • Confirmation the goods are still in the original packaging and in a resalable condition
  • Details and quantities of items you would like to return
  • The address you would like the items to be collected from
  • A contact name and telephone number of the person we are collecting from
  • Your opening times within which we need to arrange a collection
  • Any other reference you will need us to quote when collecting the items