Wet Floor / Slippery When Wet Dual Message Floor Stand
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Colour - Text Black Material Plastic Orientation Vertical Sign Text/Symbol Symbol and Text Sign Type Hazard Supplied in Single Text Wet Floor / Slippery When Wet
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100% of customers liked this productPostedComment5 years ago
Service: We always order facilities related items from seton without a problem, however this time when I placed the order I was told two items would be shipped at a later date due to being out of stock which was fine however the main order was then held up as citylink were waiting on one of the out of stock items before dispatching. The truck which was one of the out of stock items arrived first, the second package which was being held by citylink arrived about two weeks later but only after I complained about the length of time it was taking. I then recieved a call from a Nadine who works at seton, she left a message checking to see if we got our order, however our working shifts must have clashed and everytime I rang she wasn't working and vice versa. I then got a dispatch note on the 12th of August saying the posters which was the final item I was waiting on had been dispatched and I am yet to recieve this item, it is now nearing the end of august which will soon make it a month since I placed the order, so I'm very disappointed.Our response: Thank you for your feedback. Firstly may we apologise for the delay you experienced. It appears that there was an error made by our carrier that resulted in this delay. This was despite the bulk of the goods having been despatched on the day they were ordered. May we assure you that this is not typical of our service, and a full investigation will be taking place to ensure this does not happen again. As a gesture of good will, a credit will be raised for the carriage costs on this order. Kind regards, the Seton team.
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