Safety Electrical Connection On-The-Spot Safety Labels
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PostedComment5 years ago
Service: despite instruction to deliver to our job site on previous occasion materials
delivered to our head office.
sometimes get duplicated deliveries of materials that require returning and
credit issued albeit good service from customer service dept.,Our response: Thank you for your feedback. Having investigated, it appears that a confirmation was faxed to us with a digit missing from the purchase order number. On searching for the order using that reference, and it not showing up on our system; one of our newer members of staff took this to mean we had not received the first copy of the order, and so processed it. May we apologise for any inconvenience you experienced arising from this incident. We are also pleased to hear you found the service you received from our customer service team to be good. Kind regards, the Seton team.
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