We think that you’ll be 100% satisfied with your purchases from Seton, however, if for any reason you’re not completely happy or have simply changed your mind, then we can arrange a return or replacement product within 30 days of delivery.
Simply call our Customer Service Team on 0800 585501 or email firstname.lastname@example.org. We’ll provide you with a Return Authorisation Number, arrange to return your products (subject to our standard T&Cs) and discuss a replacement.
When contacting us to arrange a return, it would be helpful if you could have the following information to hand:
- Original Purchase Order Number or our Seton Confirmation Order Number
- Confirmation the goods are still in the original packaging and in a resalable condition
- Details and quantities of items you would like to return
- The address you would like the items to be collected from
- A contact name and telephone number of the person we are collecting from
- Your opening times within which we need to arrange a collection
- Any other reference you will need us to quote when collecting the items